At Wander Baguio, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your information when you interact with our services. By using our website and services, you agree to the practices described in this policy.
If you have any questions or concerns, please feel free to contact us.
1. Information We Collect
We collect different types of personal information to provide our services, including:
- Personal Identification Information: Name, email address, phone number, passport information (if applicable), etc.
- Booking Information: Travel details such as accommodation bookings, tour bookings, transport rental bookings, and itinerary information.
- Payment Information: Payment details, credit card numbers, billing address, and transaction history.
- Communication Information: Messages, inquiries, feedback, or comments sent through our contact forms or customer support.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and other technical details.
2. How We Use Your Information
The personal data we collect is used for the following purposes:
- To process bookings and reservations: We use your details to confirm and manage accommodation bookings, tour guiding services, and transport rentals.
- To personalize services: We may use your data to suggest personalized travel offers and recommendations based on your preferences.
- To provide customer support: Your information helps us respond to your inquiries and provide assistance regarding bookings or any issues you encounter.
- For marketing and communication: We may send you promotional offers, travel tips, or updates about our services. You can opt-out of marketing communications at any time.
- To comply with legal obligations: We may use and disclose your personal information to meet legal or regulatory requirements or to respond to lawful requests from authorities.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience on our website. These include:
- Essential Cookies: Necessary for website functionality (e.g., session management and login).
- Analytics Cookies: Used to analyze website traffic and improve our services.
- Marketing Cookies: Used to show you relevant travel offers or ads based on your browsing history.
By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.
4. Third-Party Services
To provide a seamless travel experience, we may share your personal information with trusted third-party services, such as:
- Accommodation Providers: Hotels, guesthouses, and other accommodation providers for booking purposes.
- Tour Operators and Guides: Local tour guides and tour companies for organizing travel experiences.
- Transport Services: Car rental companies or other transport providers for bookings.
- Payment Processors: To securely process payments.
These third parties are required to handle your personal data only to fulfill the services you request, and they are prohibited from using your data for other purposes.
5. How We Protect Your Information
We take security seriously and implement appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including:
- Data Encryption: We use SSL encryption to secure sensitive data transmitted on our website.
- Access Control: Only authorized personnel have access to your personal data to perform their duties.
- Data Retention: We retain your data only for as long as necessary to fulfill our contractual obligations.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your personal information if it is inaccurate.
- Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out of Marketing: You can opt-out of receiving marketing emails or communications by following the unsubscribe instructions or contacting us directly.
To exercise any of these rights, please contact us using the details provided below.
7. How Long We Retain Your Data
We retain your personal data for as long as necessary to provide our services, fulfill contractual obligations, or comply with legal or regulatory requirements. After that, we securely delete or anonymize your information.
8. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy regularly for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
- Email: [**@wa**********.com]
- Website: wanderbaguio.com